Home Care in Hackensack, NJ: What Families Should Know

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Lois Owusu, co-founder of Elm Home Care

Lois Owusu

August 10, 2026 - 6 min read

Caregiver helping a senior client stay safe and supported at home in Hackensack, NJ

When a parent in Hackensack comes home from a stay at Hackensack University Medical Center, the first few weeks can feel shaky. Someone needs to be there — to help with meals, keep track of how Mom or Dad is moving around the house, and just be present so a fall or a bad afternoon doesn’t turn into another hospital trip. Many families searching for that kind of support end up on our Hackensack home care page, trying to figure out who they can actually trust in their home.

That’s the exact situation Elm Home Care was built for. We’re a small, private-pay home care agency founded by Lois, who spent years perfecting the art of in-home care before deciding to build an agency around that standard. We’re based just down the road in Englewood, and Hackensack families are among the ones we serve most often.

Key Takeaways

  • Hackensack families frequently need home care support right after a hospital discharge from Hackensack University Medical Center.
  • Personal care and companion care are the most commonly requested services in the area.
  • Elm Home Care is based nearby in Englewood, which means faster response times and real familiarity with the community — not a call center.
  • Care is non-medical and private pay, so families control the schedule without waiting on insurance approval.
  • Aides are trained through Lois’s program before ever meeting a client, and Elm matches for cultural fit in a diverse city like Hackensack.

What Home Care Looks Like for Hackensack Families

Hackensack is the Bergen County seat — a dense, walkable, diverse city that’s also home to Hackensack University Medical Center, one of the region’s major hospitals. That combination shapes a lot of the home care requests we see. A family whose parent has just been discharged after surgery or a hospital stay often needs someone in the home within days, not weeks, to help with the transition: getting settled back in, staying safe while relearning routines, and having a familiar face around during a vulnerable time.

Other families aren’t coming out of a hospital stay at all — they’re simply noticing that a parent living alone in Hackensack is starting to struggle with everyday tasks, or that a spouse could use a break from full-time caregiving. In every case, our approach is the same: this is non-medical care. We don’t provide nursing services or handle medication administration. What we do provide is steady, trained, non-medical support so families can keep a loved one safely and comfortably at home.

The Services Hackensack Families Request Most

Two services come up again and again for clients in and around Hackensack. Personal care covers the day-to-day help many older adults need — bathing, dressing, mobility, and general assistance — delivered with dignity by an aide the family gets to know, not a rotation of strangers. Companion care is just as common, especially for Hackensack seniors living alone who mainly need company, conversation, help with light tasks, and someone keeping an eye on how the day is going.

Because Hackensack is one of the more diverse cities in Northern NJ, cultural fit matters to a lot of the families we work with. We take that seriously in how we match aides to clients, and every aide is trained through Lois’s program before they ever step into a client’s home.

Why Being Based Nearby in Englewood Matters

Elm Home Care isn’t a franchise, and there’s no call center between you and the people making decisions about your parent’s care. Because we’re based in Englewood, minutes from Hackensack, we can respond quickly when a family needs care to start soon — including those fast-turnaround situations right after a hospital discharge. Lois is personally involved in every placement, and our goal is always the same aide showing up consistently, not a new face every week. You can read more about how we approach care across the county in our Bergen County home care guide.

Signs a Hackensack Family Should Consider Starting Home Care

  • A recent discharge from Hackensack University Medical Center or another hospital, with no clear plan for support at home
  • Increasing difficulty with bathing, dressing, or getting around the house safely
  • A family caregiver who is exhausted, stretched thin, or juggling too much on their own
  • A parent or spouse who seems increasingly isolated or alone for long stretches of the day
  • Missed meals, medication reminders being forgotten, or a home that’s not being kept up the way it used to be

Serving Hackensack and the Surrounding Communities

We’re proud to serve Hackensack families, along with nearby Englewood, Teaneck, River Edge, and the broader Bergen County community. If you’re weighing your options, we’d rather talk it through than have you guess. Reach out for a free consultation or call us directly at (201) 374-6434, available Monday through Sunday, 8am to 6pm.

Ready to get started? Visit our Hackensack home care services page to see how it works and request a free consultation.

Frequently Asked Questions About Home Care in Hackensack, NJ

Does Elm Home Care accept insurance for Hackensack clients?

No. Elm Home Care is private pay only. This means no insurance gatekeeping and no waiting on approvals — your family decides the schedule and the type of care from day one.

Can home care start right after a hospital discharge from Hackensack University Medical Center?

Yes, this is one of the most common reasons Hackensack families reach out to us. Being based nearby in Englewood allows us to respond quickly when a smooth transition home is needed after a hospital stay.

Will the same aide come to my parent’s home each visit?

We prioritize consistency. Rather than sending a rotation of different aides, we work to place a familiar caregiver your family gets to know, which matters especially for older adults who value routine.

Does Elm Home Care provide medical or nursing care in Hackensack?

No. We provide non-medical home care support only, such as personal care and companionship. We do not perform nursing tasks or administer medication.

Related Reading

Lois Owusu, co-founder of Elm Home Care

Lois Owusu

Co-Founder, Elm Home Care

Lois Owusu co-founded Elm Home Care with a commitment to delivering exceptional, family-centered care. She plays an active role in overseeing the care team and partnering with outstanding caregivers and providers to ensure every client receives the highest level of support. Her hands-on approach, attention to detail, and dedication to maintaining the highest standards help families feel confident and supported throughout their home care journey.

About the Author

Lois Owusu, co-founder of Elm Home Care

Lois Owusu

Co-Founder, Elm Home Care

With more than a decade of experience in homecare services, Lois co-founded Elm Homecare to provide families with compassionate, personalized support. She oversees the care team and works closely with exceptional caregivers to maintain the high standards and quality that families deserve.
Table of Contents

Elm Home Care

Leaders in non-medical home care across Bergen County, NJ. Founder-led, private pay, personally matched aides.
Years Serving Bergen Co.
12 +
Families Supported
200 +

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